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Canberra City YHA

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Customer reviews of Canberra City YHA

What travellers think
Reviews (8272 guests have reviewed this hostel)
it's good and convenient place to live
98%
Sunil G 20/04/2021
Only had 2 roomies but they were both tidy, quiet and considerate. Bathroom facilities were clean. Staff were friendly
100%
Jessica H 18/04/2021
Good and great location!
98%
Julia S 18/04/2021
Centrally located. Very helpful front of house staff and although small the kitchen facilities were more than adequate Certainly good value for money.
100%
Prudence H 17/04/2021
fantastic location within walking distance to many cafes, restaurants, shops and attractions. Staff super friendly and helpful, will be back!
100%
Kylie M 17/04/2021
Fantastic location. Good bedroom and bedding. Really nice staff except for one bloke who was not efficient or responsive when he was away from reception. Pathetic kitchen: no oven, no grill, not enough cutlery or plates, too many sinks (you keep looking for sponges or dishwashing liquid, or clean teatowels), dirty workbenches (guests and hosts are responsible) messy fridges (staff unable to find "free to take" area!). I will go back, at least for the location. Happy stay : ) Emmanuelle
72%
Maxim M 15/04/2021
Everything inside YHA Canberra is great! The noise throughout the night from yahoo's yelling and screaming in the carpark behind and in the street out front kept us all awake at night. Many neighbouring guests constantly slammed doors late at night. Also it's quite difficult to get bicycles to and from the storage area in the basement and the storage area is quite tight and packed with bikes as there are not enough racks.
100%
Jonathan K 15/04/2021
It was ok, the room was comfortable however, there seemed to be some traffic noise from rubbish trucks in the early morning. Kitchen ok, facilities a little bit tried.
78%
John G 14/04/2021
Michelle the manager made our stay comfortable.
100%
Darren P 12/04/2021
Really enjoyed my stay at YHA Canberra. Very modern, clean and central to everything in Canberra.
95%
Ben M 12/04/2021

Hostel Rating See Customer Rating Guidelines

CUSTOMER REVIEWS ON YHA.COM.AU

YHA believes that you should be given a true picture of what other guests have to say about our hostels. That’s why when you give us your email address, you will be invited to rate your hostel stay upon checkout.

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Inappropriate or offensive comments include, but are not limited to, personal harassment or discrediting of YHA staff, hate speech, sexually explicit language, swearing or references to illicit drug usage.

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Hostels will have the right to have negative comments removed if they can prove that claims are unsubstantiated, incorrect or you did not stay at the hostel that you are commenting on.

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First names of staff will be published in positive comments only.

If you make a negative comment, we will remove any reference to particular staff members.

CHANGED CIRCUMSTANCES IN HOSTELS

If there have been any major changes such as major hostel renovations, new management/owners, and we believe the previous ratings are no longer relevant, YHA will remove all submissions and the rating calculations will commence from zero.

Please note: YHA Australia will not enter into correspondence with the reviewer whether a comment is suitable or not.

89%
Average Customer Rating
Cleanliness
88%
Condition of facilities
88%
Efficiency of service
86%
Friendliness of staff
91%
Location
98%
Overall atmosphere
86%
Safety & Security
92%
Value for Money
85%
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YHA acknowledges the Traditional Custodians of Country throughout Australia. We acknowledge and pay our respects to Elders past, present, emerging and the extended Aboriginal and Torres Strait Island community.