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Brisbane City YHA

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Customer reviews of Brisbane City YHA

What travellers think
Reviews (10351 guests have reviewed this hostel)
Awesome
100%
Jesse F 20/10/2020
It’s a great hostel And I stay there whenever I’m in Brisbane
100%
Matthew B 19/10/2020
very good experience
100%
Katherine P 14/10/2020
Really great hostel!
100%
Joan T 13/10/2020
I have always like Brisbane yha because it very clean and friendly staff and my room was great and I had double bed and my own bathroom was great and very clean room and I payed $50 a night and it very reasonable and sheets was spotless and towels was great to and I have to pay for plate and cup set for $10 but you get that back and coles supermarket was close by and in Caxton you get the best kebab across from the baracks hotel and it only $12 and that include a kebab and a drink.
100%
Michelle P 08/10/2020
Best ever. So close to everything Brisbane. Hostel fantastic, clean, quiet n staff can’t do enough for u
100%
Helene M 07/10/2020
Staff went out of their way to help : )
100%
Brendan C 05/10/2020
The Brisbane City YHA is The Best that I have stayed in when in Brisbane.
100%
Timothy D 30/09/2020
Clean and comfortable. Good price
100%
Kane S 29/09/2020
Decent and affordable
80%
Adebayo A 27/09/2020

Hostel Rating See Customer Rating Guidelines

CUSTOMER REVIEWS ON YHA.COM.AU

YHA believes that you should be given a true picture of what other guests have to say about our hostels. That’s why when you give us your email address, you will be invited to rate your hostel stay upon checkout.

We review these ratings daily, and publish any comments whether they are good or bad. However, there are a few instances where we will not publish comments online:

INAPPROPRIATE OR OFFENSIVE COMMENTS

We will not publish inappropriate and/or offensive comments.

Inappropriate or offensive comments include, but are not limited to, personal harassment or discrediting of YHA staff, hate speech, sexually explicit language, swearing or references to illicit drug usage.

UNSUBSTANTIATED OR INCORRECT CLAIMS

We will not publish any comments that are not directly related to the hostel, or your experience during your stay.

Hostels will have the right to have negative comments removed if they can prove that claims are unsubstantiated, incorrect or you did not stay at the hostel that you are commenting on.

COMMENTS INCLUDING STAFF NAMES

We will not publish comments that include full staff names, irrespective of whether your comment is positive or negative.

First names of staff will be published in positive comments only.

If you make a negative comment, we will remove any reference to particular staff members.

CHANGED CIRCUMSTANCES IN HOSTELS

If there have been any major changes such as major hostel renovations, new management/owners, and we believe the previous ratings are no longer relevant, YHA will remove all submissions and the rating calculations will commence from zero.

Please note: YHA Australia will not enter into correspondence with the reviewer whether a comment is suitable or not.

94%
Average Customer Rating
Cleanliness
92%
Condition of facilities
92%
Efficiency of service
96%
Friendliness of staff
98%
Location
94%
Overall atmosphere
92%
Safety & Security
96%
Value for Money
96%
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