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Brisbane City YHA

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Customer reviews of Brisbane City YHA

What travellers think
Reviews (10505 guests have reviewed this hostel)
This hostel has the ideal location on level 5 to view fireworks displays such as with "Riverfire" and New Years Eve celebrations, etc. The view of the city and river at night is well worth your while sitting enjoying your meal or drink at the outside tables.
95%
Arthur H 22/04/2021
I find the hostel, safe, very friendly and officiant. Would recommend the YHA to everyone.
95%
Janelle E 21/04/2021
Great stay and lovely, friendly staff. The room was a great size and very clean. I had the luxury of a new bathroom with a massive walk in shower and the best power shower! Very central and close to the shopping centre. Would highly recommend!
100%
Katie W 16/04/2021
It was safe, clean,
100%
Nicola M 14/04/2021
It was a nice place and good people
80%
Ayden W 12/04/2021
Loved my stay with YHA. Great hostel facilities! with amazing wonderful friendly staff <3, was very well rested after my stay - Thank you! :)
100%
Harjinder K 09/04/2021
Very comfortable, love the kitchen and the pool.
90%
Keiran D 08/04/2021
It was good everything what I needed was good including the service
100%
Frank C 29/03/2021
I am very glad that this hostel is staying open during these challenging and difficult times. Very nice hostel and a Coles supermarket and chemist are in a small shopping area across the road. Walking distance the great Roma Street Train and Bus station, which provides many interstate and local services. Very good staff and a very nice kitchen, dining area and TV room up on level 5, with great views of the city outside. Great stay, and I will be back.✔ Written 27 March 2021
100%
David L 27/03/2021
Great place and close to the city
80%
Angela S 26/03/2021

Hostel Rating See Customer Rating Guidelines

CUSTOMER REVIEWS ON YHA.COM.AU

YHA believes that you should be given a true picture of what other guests have to say about our hostels. That’s why when you give us your email address, you will be invited to rate your hostel stay upon checkout.

We review these ratings daily, and publish any comments whether they are good or bad. However, there are a few instances where we will not publish comments online:

INAPPROPRIATE OR OFFENSIVE COMMENTS

We will not publish inappropriate and/or offensive comments.

Inappropriate or offensive comments include, but are not limited to, personal harassment or discrediting of YHA staff, hate speech, sexually explicit language, swearing or references to illicit drug usage.

UNSUBSTANTIATED OR INCORRECT CLAIMS

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Hostels will have the right to have negative comments removed if they can prove that claims are unsubstantiated, incorrect or you did not stay at the hostel that you are commenting on.

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We will not publish comments that include full staff names, irrespective of whether your comment is positive or negative.

First names of staff will be published in positive comments only.

If you make a negative comment, we will remove any reference to particular staff members.

CHANGED CIRCUMSTANCES IN HOSTELS

If there have been any major changes such as major hostel renovations, new management/owners, and we believe the previous ratings are no longer relevant, YHA will remove all submissions and the rating calculations will commence from zero.

Please note: YHA Australia will not enter into correspondence with the reviewer whether a comment is suitable or not.

92%
Average Customer Rating
Cleanliness
92%
Condition of facilities
90%
Efficiency of service
93%
Friendliness of staff
95%
Location
93%
Overall atmosphere
88%
Safety & Security
94%
Value for Money
92%
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YHA acknowledges the Traditional Custodians of Country throughout Australia. We acknowledge and pay our respects to Elders past, present, emerging and the extended Aboriginal and Torres Strait Island community.