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Hervey Bay YHA

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Customer reviews of Hervey Bay YHA

What travellers think
Reviews (2130 guests have reviewed this hostel)
The hostel is some distance away from the main transit centre, and is not in a convenient location. Also, the closest supermarket and takeaway food is a 10minute walk.
48%
Julienne L 20/04/2021
Lovely staff making the place feel very welcome. Rooms are nice and some condiments available too. Close to beach and shops, would stay again anytime.
92%
Cameron D 20/04/2021
Great location and pricing. Facilities are good.
95%
Bevan W 12/04/2021
This isn't really a hostel. Usually YHAs are reliable but I definitely wouldn't recommend this one to backpackers. Its more of a holiday park and might be nice for families. Zero atmosphere. We didn't see a single other person there. Claimed to have a bar and restaurant but everything was shut by 7pm when we arrived. Not in a good location either, too far from the shops and bars/restaurants
42%
Phil B 12/04/2021
Great value for money and extremely clean, peaceful place to stay surrounded by nature.
92%
Jemima D 10/04/2021
We stayed in a cabin. Overpriced!!! Filthy fridge Dirty shower Beds had ill fitting bedding Dirty all over No security screen locks. Should have booked a real motel for the same price.
42%
Colleen C 06/04/2021
Overall ok. Only issue was we Wanted to store 2 small bags for a few hours when checking out and they wouldn’t accommodate when it would have been easy to do so.
78%
Simon S 04/04/2021
Bathroom needs overhauling but otherwise surprisingly good and better than I expected. Bar currently permanently closed it seems.
98%
Tony G 25/03/2021
Advertised facilities largely unavailable. Bar and restaurant closed, swimming pool/spa/sauna area blocked off, billiards/darts/table tennis area closed, tour desk/shuttle services unavailable. Laundry poorly maintained 33% washers + 100% dryers broken, but still happy to eat your money). Office largely closed (did not see open once except checking in/out during our 2-night stay). No wifi available. Limited mobile reception. Full of hungry mozzies. Room datk with insufficient lightning. Etc etc
35%
Andrew Z 24/03/2021
Even though it was a short stay, the hostel had everything we needed. We arrived late and the self check in was easy, spacious and clean shared kitchen, safe parking area and the room was huge and comfy.
100%
Spencer E 18/03/2021

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76%
Average Customer Rating
Cleanliness
78%
Condition of facilities
72%
Efficiency of service
77%
Friendliness of staff
76%
Location
80%
Overall atmosphere
72%
Safety & Security
78%
Value for Money
76%
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YHA acknowledges the Traditional Custodians of Country throughout Australia. We acknowledge and pay our respects to Elders past, present, emerging and the extended Aboriginal and Torres Strait Island community.