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Hervey Bay YHA

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Customer reviews of Hervey Bay YHA

What travellers think
Reviews (2033 guests have reviewed this hostel)
Experience at this hostel was one of the worst I’ve experienced in a YHA the room smelt of damp and when we tried to get hold of the staff it was ring this number then the number was unavailable the kitchen wasn’t cleaned when it said it was. The door wouldn’t close properly which meant we didn’t have privacy which made my partner uneasy as there was lots of people walking round drunk all night
42%
James C 09/08/2020
There is No free WiFi unless you stand outside in the dark and cold near the pool. My double bed mattress which was about one foot from the ground was very lumpy and needs to be thrown out. We had cold nights but no heating available. The sliding door to my room does not completely close. Two very small fridges in kitchen with no room to put anything. There was no Bar or Restaurant open, and this was not mentioned when looking at this place to book. Unfriendly reception ladies. A Bad experience.
38%
Debbie A 31/07/2020
Weird atmosphere, didn’t even see one of the staff members. Washed our clothes, found the dryer open and our clothes on the ground. Didn’t feel safe in the hostel.
25%
Julia B 28/07/2020
It’s okay 👌
85%
Shawn W 24/07/2020
Not like the city YHAs, there’s not much around but they do offer tours to Fraser Island, shops are a 15mins walk, the rooms are very nice and clean, didn’t see many staff around, but the grounds are beautiful with peacocks and chickens roaming around and possums.
88%
Pamela W 21/07/2020
Very comfortable clean & tidy, food good and reasonable
100%
Ursula F 20/07/2020
Quiet out of the way location but no shops near by. Liked the peacocks wandering around. NO WIFI in family rooms Lots of noise from other rooms banging flushing toilets etc Beds were very uncomfortable and only a double. Freezing cold rooms with no heating available as it does get down to 5D in winter in Harvey Bay. Cheap one night stay but wouldn’t stay longer.
72%
Paula M 05/07/2020
The rooms are expensive and with non equipment, it was cold and with one of the worst mattress that I know.
65%
Ricardo G 30/06/2020
The 2 doramtory kitchens are good with tvs ..good to watch the news theae days ..biggest bonus only 500 meters to barge for fraiser island..dorms have aircons with no midgies in dorms
65%
Peter D 23/03/2020
We used the powered caravan sites which were peaceful and surrounded by lovely gardens and trees. Staff were extremely helpful also let us store van there for a few days while we visited Lady Elliot Island.
78%
Paul C 17/03/2020

Hostel Rating See Customer Rating Guidelines

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75%
Average Customer Rating
Cleanliness
76%
Condition of facilities
71%
Efficiency of service
72%
Friendliness of staff
77%
Location
77%
Overall atmosphere
74%
Safety & Security
78%
Value for Money
75%
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