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Albany YHA

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Customer reviews of Albany YHA

What travellers think
Reviews (467 guests have reviewed this hostel)
This is one of tbe best hostels I have stay in Australia. After some crazy weeks of travelling I have found the right amount of peace and relax here. Definitely recommend to stay 😊🙏🌻
100%
Andrea K 21/03/2020
close to port, nice location!
85%
ES L 02/02/2020
Some rooms could do with a refurb. Plus minor maintenance jobs need doing.
82%
George G 29/01/2020
Good basic accommodation with all that I needed. Very helpful manager & friendly staff.
95%
Elizabeth R 03/10/2019
The hostel was very comfortable with a well equipped kitchen and clean bathrooms I slept very well and highly recommend Albany YHA
92%
Catherine J 11/09/2019
I like to stay here when I visit my Mum. It is convenient to nursing home and I meet interesting fellow travellers.
90%
Lyn d 27/07/2019
Stayed here many times over past 6 years, great place, great location, helpful and friendly staff, can't fault this hostel,
92%
Graeme L 10/06/2019
A great place to stay close to town.
100%
Peter C 30/05/2019
No WiFi. Dirty bathroom. Kitchen dirty when we arrived but was cleaned later. Loots of food stored in kitchen but hardly anyone staying there. No one on reception when we arrived and phone not working. No one answered when we called the number. No instructions left for us for our room. Overall shoddy place and not well run.
50%
Philip H 05/05/2019
For the price you pay, it was ok. Would probably stay there again (twin bed room).
88%
Nilesh D 30/04/2019

Hostel Rating See Customer Rating Guidelines

CUSTOMER REVIEWS ON YHA.COM.AU

YHA believes that you should be given a true picture of what other guests have to say about our hostels. That’s why when you give us your email address, you will be invited to rate your hostel stay upon checkout.

We review these ratings daily, and publish any comments whether they are good or bad. However, there are a few instances where we will not publish comments online:

INAPPROPRIATE OR OFFENSIVE COMMENTS

We will not publish inappropriate and/or offensive comments.

Inappropriate or offensive comments include, but are not limited to, personal harassment or discrediting of YHA staff, hate speech, sexually explicit language, swearing or references to illicit drug usage.

UNSUBSTANTIATED OR INCORRECT CLAIMS

We will not publish any comments that are not directly related to the hostel, or your experience during your stay.

Hostels will have the right to have negative comments removed if they can prove that claims are unsubstantiated, incorrect or you did not stay at the hostel that you are commenting on.

COMMENTS INCLUDING STAFF NAMES

We will not publish comments that include full staff names, irrespective of whether your comment is positive or negative.

First names of staff will be published in positive comments only.

If you make a negative comment, we will remove any reference to particular staff members.

CHANGED CIRCUMSTANCES IN HOSTELS

If there have been any major changes such as major hostel renovations, new management/owners, and we believe the previous ratings are no longer relevant, YHA will remove all submissions and the rating calculations will commence from zero.

Please note: YHA Australia will not enter into correspondence with the reviewer whether a comment is suitable or not.

85%
Average Customer Rating
Cleanliness
83%
Condition of facilities
79%
Efficiency of service
84%
Friendliness of staff
84%
Location
94%
Overall atmosphere
85%
Safety & Security
84%
Value for Money
85%
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